AI is already shaping how customers discover and choose products. Understand why AI recommends one product over another. Study how AI evaluates your brand across customer decision scenarios.

Prompts and buyers

Conversational search

Conversational search is looking for information through a dialogue, asking follow-up questions rather than issuing a new query each time. The assistant carries context forward, narrowing toward a recommendation.

In more detail

It changes what is worth measuring. The turn where a buyer states their real constraint is usually the one that decides the recommendation, and it may name different brands than the opening turn did.

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