AI is already shaping how customers discover and choose products. Understand why AI recommends one product over another. Study how AI evaluates your brand across customer decision scenarios.

Core concepts

AI search

AI search is searching by asking a question in natural language and receiving a written answer, usually with citations. It covers assistants like ChatGPT and Perplexity as well as AI summaries inside traditional search engines.

In more detail

Queries in AI search tend to be longer and carry more context than typed search queries — budget, team size, location, constraints. That context changes which brands get named, which is why tracking whole prompts works better than tracking keywords.

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