AI is already shaping how customers discover and choose products. Understand why AI recommends one product over another. Study how AI evaluates your brand across customer decision scenarios.

Content and entities

Entity

An entity is a distinct thing a system can recognise and reason about — a company, a product, a person, a place. Search and AI systems work with entities rather than strings, so being recognised as one matters.

In more detail

Entity recognition is why consistency pays. The same company name, the same product names and the same key facts everywhere make it far easier for a system to treat all mentions as the same thing.

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