AI is already shaping how customers discover and choose products. Understand why AI recommends one product over another. Study how AI evaluates your brand across customer decision scenarios.

Claude

Brand visibility in Claude

Claude answers from training and from live web search, and tends to reward clear, well-structured source material. Allswap sends your prompt set to Claude on a schedule and records the brands it names, the pages it cites, its position order and the tone it uses about you.

Claude at a glanceScanned 2 hours ago

Visibility

43%

Citations

231

Rank of engines

#3

Prompts tracked

37

How Claude picks brands

Careful with specifics

Claude is measured about facts and figures, which rewards brands whose numbers are stated plainly and consistently wherever they appear.

Draws readily on documentation

Well-organised docs, specification pages and clear comparison content are natural material for the kind of answer Claude writes.

Searches when currency matters

Questions about current pricing, availability or recent changes prompt a web search, and those answers carry sources.

What Allswap tracks on Claude

  • Every answer in full, turn by turn
  • The pages Claude cited and whether any were yours
  • Your position among the brands it recommends
  • Competitors named on the same prompts
  • Tone and the claims it makes about your brand
Visibility by engine
ChatGPTClaudeGeminiPerplexityOverviewsCopilotGrokMeta AI

Crawlers to allow

Allowing these in robots.txt is what lets Claude reach your pages.

User agentWhat it does
ClaudeBotCollects pages that may inform Claude's knowledge.
Claude-SearchBotSupports search quality, so it is the one tied to being found and cited.
Claude-UserFetches a page when someone using Claude asks for it.

Questions

How do I get Claude to recommend my brand?

Publish clear, specific, well-structured pages and keep your key facts identical everywhere they appear. Allow ClaudeBot in robots.txt, and make sure the third-party sources Claude already cites in your category carry current information about you.

Does Claude cite sources?

It links the pages it used when it searches the web. Allswap records every one, so you can see which sources are behind each recommendation in your category.

Why does Claude describe my brand differently from ChatGPT?

Each engine draws on a different mix of sources and writes in its own register. That difference is useful information — seeing the same prompt answered by every engine side by side usually points straight at which source to work on next.

Guides that cover this

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